How long does shipping take?
orders are typically processed within 1–3 business days
estimated shipping times:
canada: 2–7 business days
u.s.: 4–10 business days
intl: 7–21 business days
please keep in mind these are just estimates, your patience is appreciated
How are shipping costs calculated?
shipping costs vary based on size and weight of the package
Will I be able to track my order?
yes, all orders will be sent with a tracking number
Where is Ultrasweet based?
edmonton, canada
Do you ship internationally?
yes, we offer international shipping
How do I know what size to order?
please refer to our sizing page
How does pre-order work?
it’s our way of letting you reserve a piece in advance—especially for limited releases. once the item is ready, we’ll ship it straight to you.
the estimated shipping date will be listed on the product page
Why pre-orders?
pre-orders help us reduce waste and make sure we only produce what’s truly wanted. it’s a more sustainable approach to fashion
What is your return policy?
as we are currently a small business, all sales are final
please double check our size chart before purchasing